- Effective Date: [03/15/2025]
Program Name: Cinderella Aura Program (the “Program”)
Operated By: Cinderella Aura (“we,” “us,” or “our”)
1. Pricing & Payment
- All prices are listed in U.S. Dollars (USD) and exclude applicable sales tax.
- We accept cash, credit/debit cards (Visa, Mastercard, etc.), and mobile payment apps (Apple Pay, Google Pay).
- Prices are subject to change without prior notice.
- Promotional prices apply only during the stated period and cannot be retroactively applied.
- Any unintentional pricing errors may be corrected at checkout.
- Full payment is required at the time of purchase.
2. Returns & Exchanges
- Returns: Eligible items may be returned within 7 days of purchase with the original receipt.
- Exchanges: Items may be exchanged within 14 days of purchase with the original receipt.
- All returned or exchanged items must be unworn, in original, sellable condition, and accompanied by original packaging and tags (if applicable).
- Final Sale (No Returns/Exchanges): Customized jewelry (including personalized pieces), clearance/promotional items, and gacha machine items.
- Refunds will be issued to the original form of payment.
3. Reward Program
- Points are tied to the phone number provided at registration.
- Points are non‑transferable, not redeemable for cash, and expire 12 months after signup.
- Reward tiers and benefits are subject to change without notice.
Current Redemption Tiers
The Sparkling Beginnings: 50 points = 1 free gacha pull.
The Enchanted Sparkle: 100 points = $5 off entire purchase, 1 prize wheel spin, earn 1.25× points on purchases.
The Royal Aura: 200 points = $10 off entire purchase, 1 prize wheel spin, earn 1.25× points on purchases, plus 1 free photo booth session.
4. Promotions & Offers
- Promotions cannot be combined unless explicitly stated.
- Offers are valid only during the advertised window and cannot be applied retroactively.
- We reserve the right to modify, extend, or end promotions at any time without notice.
5. Gacha Machine, Prize Wheel & Photo Booth
- Limit one prize/activity per eligible redemption unless otherwise specified.
- Prizes are randomly selected, non‑refundable, non‑exchangeable, and have no cash value.
6. Liability
- Cinderella Aura is not liable for allergic reactions or damage resulting from the use of our products. Customers should check materials before purchasing.
- Avoid moisture, direct sunlight, perfume, and chemicals to preserve jewelry condition.
7. Children & Store Safety
- Children under 12 must be accompanied by an adult at all times.
- We reserve the right to deny service or in‑store activity access if merchandise is mishandled or behavior compromises safety.
- Customers are responsible for damage to displays or merchandise caused by negligence.
8. Privacy Policy
- Customer information (e.g., phone numbers) is used solely for in‑store identification and communication.
- We do not sell, rent, or share customer data with third parties.
9. Changes to Terms
- Cinderella Aura reserves the right to update these terms at any time. The most recent version is always available in‑store or upon request.
- Questions? Contact us at support@cinderellaaura.com or speak to a store associate.