Frequently Asked Questions

We sell a variety of jewelry including rings, necklaces, bracelets, earrings, nails, hair accessories, and keychains.

Some of our pieces are hypoallergenic, but we recommend asking our staff for assistance. 

To keep your pieces sparkling like new:

•  Avoid water: Remove jewelry before washing hands, showering, or swimming. 
• Keep away from lotions, perfumes, and sprays. 
• Store in a dry place, ideally in a soft pouch or box. 
• Wipe gently with a soft, dry cloth after wearing to remove oils and dust.

Yes! We accept cash, debit, and most major credit cards. We also take Apple Pay and Google Pay. 

• Returns: Eligible items may be returned within 7 days of purchase with the original receipt.  
• Exchanges: Items may be exchanged within 14 days of purchase with the original receipt.  
• All returned or exchanged items must be unworn, in original, sellable condition, and accompanied by original packaging and tags (if applicable).  
• Final Sale (No Returns/Exchanges):Customized jewelry (including personalized pieces), clearance/promotional items, and gacha machine items.  
• Refunds will be issued to the original form of payment.  

Please check our social media for holiday or special event hours.

You can join for free at checkout by providing your phone number!  You earn 1 point for every $1 spent. Points can only be redeemed in-store at this time. Points expire every December 31st each year. If you’d like to see full reward details, please visit our Spark Rewards page! 

Our gacha machine is a fun capsule toy machine where you can win a surprise jewelry item or charm! You can pay to use it or redeem it using 50 reward points. 

Spin the wheel for a chance to win exciting surprises—exclusive accessories, small gifts, or even a free item! You can earn a spin by redeeming 100 or 200 reward points, or during special events.

Beginning June 2025, photo‑booth access is included in the 200‑point reward tier. Outside of the rewards program, standard fees apply. We offer fun accessories—tiaras, sunglasses, and more—so you can glam up Cinderella‑style! 

Not yet, but we're working on it! We're planning to offer birthday party experiences in the future, so stay tuned on our social media or ask a team member for updates.